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Hospitality KnowHow

Hospitality KnowHow

The Absolute Guide For Every Hospitality business

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    Author: Dino Kottis

    Owner of www.hospitalityknowhow.com Check the About page for more info: https://hospitalityknowhow.com/about-2/ Thank you, Dino

    Customer loyalty leads to repeat business

    Learn why customer loyalty will lead to repeat business in your hospitality business

    27th Aug 202116th Nov 2021 by Dino Kottis

    Master your Professional Image and First Impressions

    Discover how your Professional Image and First Impressions to your customers can affect your business

    6th Aug 202116th Nov 2021 by Dino Kottis

    5 reasons you need High Quality Customer Service

    Understand why quality Customer Service is important for you, your business, your staff and basically for your customers

    1st Aug 202116th Nov 2021 by Dino Kottis

    How to get and use Customer Feedback

    All you need to know about Customer Feedback

    1st Jul 202116th Nov 2021 by Dino Kottis

    Become an expert in Customer Communication and Building Rapport

    Learn how to communicate in the right way and avoid miscommunication with your customers, always using the right method, and how to build rapport with them.

    1st May 202116th Nov 2021 by Dino Kottis

    Understand the differences between customers’ Needs, Wants and Expectations

    If you want to fully understand your customers, you need to understand the differences their needs, wants and expectations

    22nd Apr 202116th Nov 2021 by Dino Kottis

    4 Basic Ways to Increase your Sales

    Your target should not just be to have the sales in. What you really want is to increase your sales, get more money in! That’s why you are in the business anyway, to make profit.

    19th Feb 202127th Nov 2021 by Dino Kottis

    The 4 stages of the Customer Journey

    Discover the 4 stages of the customer journey in detail to be able to utilise them with your products and services

    8th Jan 202116th Nov 2021 by Dino Kottis

    Top tips for Food and Drinks pairing

    When it comes to food and drinks pairings, you need to have the right knowledge to be able to make the best recommendations to help them have the best possible experience.

    27th Nov 202016th Nov 2021 by Dino Kottis

    What are the 5 basic KPIs (Key Performance Indicators)

    Knowing what the 5 basic KPIs are and how to utilize them in your daily operations is a must for every business leader and management team for the road to healthy business activities and finally, success.

    5th Oct 202027th Nov 2021 by Dino Kottis

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