The most successful food and drink businesses out there have specific things in common. One of them is the way the operate their business on a day to day basis.
Whether it is about restaurant / pub / coffee shop or cafe operations, they use manuals to streamline their daily operations, they specify their Key Performance Indicators (KPIs) and then, they develop and motivate their staff to achieve them, they set daily, monthly and quarterly targets for their sales and use a strategy how to hit them, they put down a plan on how to increase their market share against their competitors and use the right technology to improve their services and products to their customers.
I know, all these may sound a lot to worry about.
It’s crucial to your success to develop yourself and your staff from the following important key areas on this topic: